Data protection

1. Responsibility

We, RENK Aktiengesellschaft (located in: Gögginger Straße 73, 86159 Augsburg, Germany) (hereinafter also “RENK AG”, “we”, “us”), inform you in the following of the processing of your personal data as part of the use of our website (“website”).

Should you have any further questions about data protection in connection with our website or the services offered thereon, please contact our data protection officer:

E-Mail: Contact Form

2. Scope, purpose and legal basis of the processing of personal data

In the following situations, we collect and use personal information directly from our users or also from other sources.

2.1. Provision of the website and creation of log files

When users visit our website, our system records each time automatically data and information of the computer system of the computer calling up the website. In so doing, the following data (“technical information”) is recorded:

(1)    Information about the browser type and the used version
(2)    The operating system of the user
(3)    The IP address of the user
(4)    Date and time of the access

The data is also stored in the log files of our system. Saving this data along with other personal data of the user does not take place.

In doing so, we record and use this technical information for purposes of (network) security (or for example to be able to combat cyber attacks), marketing and to be able to better understand the requirements of our users, and to continually improve our website and enable the respective user to be shown the website on his computer.

It is stored in log files to ensure the functionality of the website. In addition, the data serves to optimize the site and to ensure the security of our information technology systems. An analysis of data for marketing purposes does not take place in this context. 

Legal basis for the temporary storage of the data and the log files is art. 6 para. 1 lit. f. DSGVO.

2.1.1. Use of Cookies and Tracking Tools

Our website uses Cookies. Cookies are text files that are stored in the Internet browser or by your Internet browser on the user's computer system. If a user accesses a site, a cookie on the user's operating system can be saved. These cookies contain a characteristic character string that enables clear identification of the browser when the website is called up again.

Cookies are stored on the user's computer and sent from there to our site. Therefore, as a user you also have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website in full.

On our website, we use Google Analytics as a tracking and (re)marketing tool.

Google Analytics also uses cookies, including cookies from Google itself (Google Analytics cookies) and third-party cookies (DoubleClick cookies), which are stored on your computer and allow analysis of the use of our website. The information generated by the cookie about your use of this website (including your IP address) is transferred to one of Google's servers in the USA and stored there. Google will use this information to analyze your use of the website in order to create reports about website activity for website operators and in order to provide further services in connection with the use of websites and the Internet. Google will also transfer this information to third parties where appropriate if this is prescribed by law or if third parties process this data on behalf of Google. Google will under no circumstances connect your IP address with other data held by Google. You can prevent the installation of cookies with the appropriate setting in your browser software; however, please be advised that, if you do this, you may not be able to use all of the functions of this website to their full extent. By using this website, you consent to Google processing the data it collects about you in the manner described above and for the purpose named above.
Please also note that this website uses Google Analytics with the extension “_anonymizeIp()” and IP addresses are therefore only processed in abbreviated form, which means they cannot be traced to persons.
You also have the option of deactivating tracking by Google Analytics by installing a browser add-on. (

You can find more information, as well as instructions about how to install this deactivation add-on, here.

You can deactivate Google Analytics for display advertisements and adjust the advertisements in the Google Display Network by accessing the advertisement settings here.

The legal basis for the use of the tools listed above is our legitimate interest under Article 6 para. 1 lit. f GDPR for the purpose of increasing the efficiency of our website and for (direct) marketing.

You can find more information on the individual tools in the Google Analytics “Tracking Tool Policy”.


2.1.2. Social Media Plugins
We use the following Social Media Plugins on our website using a “two-click solution”:

  • YouTube

The “two-click solution” means that your data will only be transferred to the relevant social media network company after you first activate (i.e. provide consent for) the plug-in button, article 6 para. 1 lit. a GDPR.

The inclusion of the plug-in itself on our website is based on our legitimate interest for marketing purposes under article 6 para. 1 lit. f GDPR.

You can find more information on the individual plug-ins in the YouTube “Tracking Tool Policy” here.


2.2. Online forms

The following services are offered on our websites using forms:

  • Contact form
  • Product registration
  • Form about customer satisfaction
  • Application form

We only collect personal data when it is given to us voluntarily and if it is required for the purpose stated, e.g. during registration of your product via our product registration form, during an application or when using our form to find out about customer satisfaction.

We use the data that you have provided without your separate consent exclusively for the purpose of processing the matter you communicated to us when you established contact. After your query has been processed completely, your data is blocked to prevent further use and is deleted once the provisions of the tax and commercial laws have expired, provided that you have not expressly consented to the further use of your data.
Your personal data is not transferred to third parties without your consent. 
Your collected personal data is not sold to third parties under any circumstances.

2.3. Our entitled interests in the processing of personal data

For the case that Art. 6 para. 1 lit. f DSGVO is a legal basis for the processing, our justified interests besides the aforementioned purposes are:

  • The protection of the company from material or immaterial damage
  • The professionalization (of our products and services)
  • Cost optimization (monitoring and minimization)


2.4. Further processing commitments

Unless we are required by law to do so, we will process personal data to comply with trade or tax retention obligations or to meet legal safety requirements. For more information about retention periods, see "Duration of the data processing".


2.5. Obligation to provide personal data

For statutory or contractual requirements we have labeled the respective input fields in the forms on our Website that must be filled out so that we can provide the desired contract or service.

3. Duration of the data processing

Your personal data will be deleted when it is no longer required for the purposes stated. Here, it can happen that personal data is kept for the duration for which claims can be asserted against RENK AG (statutory limitation period from three to thirty years). In addition, the personal data is stored as far and as long as RENK AG is required to do so by law. Appropriate identification and retention obligations arise inter alia from the money laundering Act, the commercial code and the tax code. The storage periods is then up to ten years.

4. Right of objection to Art. 21 DSGVO

You have the right to object at any time, on the grounds of your particular situation, to the processing of your personal data in accordance with Article 6 para. 1 lit. e or f of the GDPR; this also applies to profiling based on these provisions. 

The controller shall no longer process your personal data, unless he/she can prove protection-worthy compelling reasons for the processing, which outweigh your interests, rights and freedoms, or unless the processing is used to assert, exercise or defend legal claims.

If your personal data are processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for the purpose of such advertising campaign; this also applies to profiling, insofar as it is associated with such direct marketing.

If you object to the processing for direct marketing purposes, your personal data shall no longer be processed for these purposes.

You have the possibility to exercise your right of objection in connection with the use of the services of an information company by means of automated procedures based on technical specifications, notwithstanding Directive 2002/58/EC.

5. Transfer of personal data to third parties

In order to offer you our products and services, based on our contractual obligations or according to our legitimate interests, it may transpire that we disclose your personal information to third parties within or outside of the RENK Companies. These recipients can be categorized as follows:

  • IT service providers

Here, it may transpire that personal data is transferred to third countries or to international organizations. For your protection and the protection of your personal data, such transfers are in accordance with the statutory requirements and in accordance with appropriate safeguards or, there is an adequacy decision from the EU Commission (art. 45 DSGVO).

Information on the EU standard contractual clauses can be found here.
The EU commission provides the corresponding information for its adequacy decrees here.

You can also request a copy of the used safety precautions by our Contact Form.

In addition, we are obliged by law to provide personal information to German and international authorities, art. 6 para. 1 lit. c DSGVO in conjunction with local and international regulations and agreements.

6. Rights of the affected

For us at RENK AG, making our processes fair and transparent is a major concern. Therefore, it is important that persons concerned in addition to the right of objection in the presence of the respective statutory requirement can exercise following rights:

  • The right to information, art. 15 DSGVO
  • Right to correction, Art. 16 DSGVO
  • Right to deletion (“right to deletion”), Art. 17 DSGVO
  • Right to restrict the processing, Art. 18 DSGVO
  • Right to data transferability, Art. 20 DSGVO

In order to exercise your right, you can contact by e-mail. To be able to process your request as well as for identification purposes, we point out that we will process your personal data in accordance with art. 6 para. 1 lit. c DSGVO.

In addition, you have the right to appeal to a supervisor. The supervisory authority responsible for RENK AG is:

Bavarian State Office for data protection supervision (BayLDA)    
Promenade 18
91522 Ansbach, Germany

Phone: +49 (0) 981 53 1300
Fax: +49 (0) 981 53 98 1300



7. Consent

Should you have given us your consent to process your personal data, we point out that you can revoke this consent at any time.

If you have given consent on this website, please visit the page on which you originally submitted your consent or login with your registered account in the settings to revoke the consent.

In all other cases, or if you have problems on this Web site, to withdraw your consent, you can contact us by our Contact Form

Please keep in mind that the consent is revoked by you only applies for the future and does not affect the lawfulness of the processing in the past. In some cases, we are authorized despite your revocation to continue processing your personal data on a different legal basis – e.g. to fulfill a contract.

8. Disclaimer and limits of this privacy notice

This privacy notice only applies to processing of the website Other websites are not included by this privacy notice and provide their own specific privacy notice.


Your contact person